Hey all. Long time no see. How are you? We hope you’re well and safe.
Some big news our end today that we hope you’ll be happy to hear is that we are re-opening on 4th July. We’ve been following the government’s guidelines and announcements closely and have spent the last few months preparing for those big doors to swing open again and to welcome you all back.
Here’s some main points on how we will be reopening – with your safety, our staff and all our traders safety being of utmost importance. Baltic is belter… and it’s back.
Our opening hours will change every so slightly! We will still be open Thursday -Sunday. So that means our opening hours will be: Thursday 5pm-11pm, Friday 12pm-11pm, Saturday 11am-11pm, Sunday 11am-10pm. On Wednesdays we will be live on Uber Eats only for delivery and collection.
App ordering system
We will be using a new app called ‘Glug’, developed by the same guys behind Bongo’s Bingo! As they’re over the road from us – it doesn’t get much more local than that. Upon arrival you will be greeted by our host, taken to your table and requested to download the Glug app where you’ll be able to order from any of our food traders and bars and we’ll bring it to your table.
Track & Trace
Upon arrival one of our hosts or hostess’ will greet you and obtain one of your party’s name, number and email. This is just to assist the NHS and all information will be destroyed 21 days after your visit and we will never use your details for marketing purposes.
Table service only
In order to keep everyone safe we will be asking people to stick to their tables (unless they need the toilet) and use the app to order your tasty food and drinks! Not a bad compromise, eh?
One way system
We will have markers on the floor to direct people to the toilets and back – please stick to this to help us manage the flow and contact of people.
No live music
Live music is a huge part of our DNA but currently we can’t have anyone on our stage. Don’t worry, our brilliant local DJs have been busy curating playlists so you can get the Baltic experience.
After a party leaves their table our staff will disinfect and wipe down each table and seat before another party is allowed to sit down. There will also be lots of hand sanitising stations dotted around the market.
A lot of people have been asking about a bookings system as of late. To launch we will be opening like we usually do, meaning anybody can just turn up. If we hit max capacity we will form a queue with markers for people to stand on outside. If we ever look to change this we will let you know.
Delivery and collection
As some of you may know we launched on Uber Eats a couple weeks ago and we cannot thank you enough for the support. Seeing people’s faces picking up their food or being tagged in people’s pictures at home has been super heartwarming. We know this is the first stage of reopening and that Covid-19 hasn’t just disappeared so we are still offering delivery and collection for those that don’t feel comfortable enough visiting us yet. We can deliver up to 2.4 miles away and anyone can collect.
It’s been a tough time for independents the last few months so please support and help your favourite indies or try discover some new places. Just please be patient and kind – we’re living in strange times and everyone’s doing their best.